Privacy Policy

Privacy Policy of www

This app gathers certain personal information from its users.
You can print this document for your records by selecting the print option in your browser’s settings.

 

 

Owner and Data Controller

The entity responsible for processing personal data under the General Data Protection Regulation (“GDPR”), as well as applicable national data protection laws of EU member states and other relevant privacy regulations, is:

www GmbH
Auenstrasse 100
80469 Munich
Germany
email: info@www

Represented by:
Andreas Bodczek (CEO), Joseph Lichtenberger (CFO), Armin Bauer (Co-Founder & CTO)

Data Protection Officer:
Dr. Sebastian Kraska
IITR Datenschutz GmbH

In case of questions about this privacy policy, please contact our support by e-mail or use our contact form.

 

 

General data processing information

Types of Data collected

The Owner gathers and utilizes Users’ personal information solely to the degree required to operate a functional website, as well as to deliver content and services. Unless explicitly mentioned within this policy or during the data collection process, any handling of Users’ personal data occurs only with the User’s prior approval (Art. 6 (1) (a) GDPR).

This Application may handle various categories of Personal Information either directly or via third-party services, including: first name; last name; phone number; email address; Tracker; Usage Data; Data communicated while using the service.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application and provided that any necessary consent has been given if necessary.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

This Application uses also so-called cookies, small text files that are stored on the device with which a User access the Application. There are different types of cookies – necessary (essential) cookies as well as functional, analytical or marketing cookies.

For further Information please see section “Detailed information on the processing of personal data” or in the data collection.

A full summary of the cookies, additional tools, and third-party services employed — including their specific functions, duration of storage, and related information — is available in our Consent Manager. You can access it by selecting “Cookie settings.” Users can also manage cookie permissions through their browser options. Keep in mind, though, that disabling cookies might reduce or completely restrict some functionalities of the site.

Users are accountable for any personal data of third parties shared, submitted, or disclosed through this platform and must ensure they have obtained permission from the relevant individual to provide such information to the Administrator.

 

Mode and place of processing the Data

Methods of processing

The Owner implements suitable security protocols to safeguard the Data from unauthorized access, exposure, alteration, or unintended deletion.

Data handling is performed through the use of computers and digital systems, in accordance with internal policies and procedures closely aligned with the stated objectives.

 

Legal basis of processing

The Owner may handle Users’ Personal Information under any of the following conditions:

  • The Users have explicitly agreed to the processing for one or more defined reasons (Article 6(1)(a) GDPR);
  • The Data is required to fulfill a contract with the User or to take steps prior to entering into such a contract (Article 6(1)(b) GDPR);
  • The processing is essential to meet a legal requirement that applies to the Controller (Article 6(1)(c) GDPR);
  • The processing concerns a duty performed in the public interest or in the exercise of official powers granted to the Controller (Article 6(1)(e) GDPR);
  • The processing is necessary to support the legitimate interests of the Controller or a third party (Article 6(1)(f) GDPR).

Unless otherwise mentioned in this policy under the section “Detailed information on the handling of personal data” or directly during data collection, User data is processed solely based on the User’s consent in accordance with Article 6(1)(a) of the GDPR.

 

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on where the User is situated, the transfer of Data might involve sending the User’s information to a different country. To learn more about where such transferred Data is handled, Users can refer to the section outlining the details of Personal Data processing.

Users also have the right to understand the legal grounds for transferring Data to a country outside the European Union or to an international organization established by two or more countries or under public international law, such as the United Nations. Additionally, they may obtain information about the protective measures implemented by the Owner to secure their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

 

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

If the User has provided explicit consent, the Owner may retain the Personal Data for a longer duration, provided that such consent remains valid and has not been revoked. Additionally, the Owner may be legally required to preserve Personal Data for an extended period in compliance with legal obligations or by directive from a competent authority.

After the applicable retention timeframe has ended, the Personal Data will be permanently erased.

 

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Analytics, Managing contacts and sending messages, Advertising, Interaction with live chat platforms, Connecting Data, User database management, Remarketing and behavioral targeting, Tag Management, Platform services and hosting and Content performance and features testing (A/B testing).

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

 

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Cookies

This Application employs various categories of cookies: essential (mandatory) cookies as well as performance, analytical, or advertising cookies.

The legal justification for using essential cookies is Article 6(1)(f) GDPR – a legitimate interest aimed at ensuring the website operates properly. For all other cookies, the legal basis is Article 6(1)(a) GDPR – the user’s consent, which can be withdrawn at any time with prospective effect.

A comprehensive summary of the cookies and other technologies and service providers we utilize, their purposes, retention periods, and further details is available in our Consent Manager, which you can access by selecting “Cookie preferences.” Users may also configure their browser settings to accept or block cookies. Please note that disabling cookies could lead to restricted or completely lost website functionality.

  • CookieHub ehf

CookieHub is a service for Cookie Consent Management and cookie consent solution.

CookieHub cookie is used to store information about whether visitors have given or declined the use of cookie categories used on the site; it´s an essential cookie.

CookieHub does not store or process any personal information. Here Users may find further information, what is stored in the cookiehub cookie – Privacy Policy

 

Analytics

The features described in this part allow the Owner to observe and assess website traffic and may be utilized to monitor User activities. The Owner processes the User’s personal data solely after obtaining the User’s explicit consent in accordance with Article 6 (1) (a) of the GDPR.

  • Google Analytics (Google Ireland Limited)

Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out.

  • Matomo Analytics (On-Premise hosting)

Matomo is a GDPR-friendly web analysis service used on-premise. Matomo utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other company’s stakeholders.
Personal Data processed: Tracker; Usage Data.

Place of processing: Germany.

  • LinkedIn Conversion-Tracking (LinkedIn Insight Tag) (LinkedIn Corporation)

LinkedIn conversion tracking (LinkedIn Insight Tag) is an analytics and behavioral targeting service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Application. The LinkedIn Insight Tag tracks conversions that can be attributed to LinkedIn ads and enables to target groups of Users on the base of their past use of this Application.

Users may opt out of behavioral targeting features through their device settings, their LinkedIn account settings.

Personal Data processed: device information; Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

 

 

Contacting the User (contact forms)

By completing the contact form with their information, the User grants www and its partners permission to utilize these details to respond to inquiries, estimates, or any other type of request specified in the form’s title.

The legal basis for the data processing is Art. 6 (1) (b) GDPR, insofar as the message is related to an existing or upcoming contract with the User. If this is not the case, the legal basis is Art. 6 (1) (f) GDPR, as the processing is necessary to fulfil our legitimate interest in the proper processing of contact requests.

 

AutoIdent Testing

We provide a chance to experience our services and go through an identification process just as your users would. The information gathered and handled during this trial is used solely for the identification procedure and is then automatically erased, whether or not the trial was fully completed.

The legal basis for the collection and processing of the user’s personal data is Art. 6 para. 1 lit. a GDPR – consent of the user.
The data collected and processed in the test run are hosted exclusively in the EU and are not used for any other purposes; the data is also not transferred to third parties.

 

Interaction with live chat platforms

This kind of service enables Users to engage with external live chat systems directly through the pages of this Application, facilitating communication with the Application’s customer support team.
If any of these services are implemented, they might gather browsing and Usage information on the pages where they operate, regardless of whether Users actively utilize the service. Additionally, live chat interactions may be recorded.

The processing of personal data of the User only takes place after prior User’s consent according to Art. 6 (1) (a) GDPR.

  • Hubspot Chatfow (Hubspot, Inc.)

The Hubspot chatflow is a service for interacting with the Hubspot chatbot provided by Hubspot, Inc.

Personal Data processed: Data communicated while using the service; Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

 

Managing contacts and sending messages (newsletter)

When signing up for the newsletter, Users submit their email address to the Owner and, optionally, additional details. The Owner utilizes this information exclusively to distribute the newsletter. The Owner stores the data provided by the User during newsletter registration until the User decides to opt out of the newsletter. A User may unsubscribe at any moment by clicking the designated link within the newsletter or by sending a formal request to the Owner. By unsubscribing, the User withdraws consent for the use of their email address.

The legal basis for the processing of personal data of the User is Art. 6 (1) (a) GDPR – consent of the User.

The Owner uses the following services to makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

  • Marketo Email Marketing (Marketo, Inc.)

Marketo Email Marketing is an email address management and message sending service provided by Marketo, Inc.

Personal Data processed: email address.

Place of processing: United States – Privacy Policy.

  • Hubspot (Hubspot, Inc.)

Hubspot Email Marketing is an email address management and message sending service provided by Hubspot, Inc.

Personal Data processed: email address.

Place of processing: United States – Privacy Policy.

 

Marketing

The services contained in this section enable the Owner to monitor and optimize web traffic and can be used to keep track of User behavior. The processing of personal data of the User by the Owner only takes place after prior User’s consent according to Art. 6 (1) (a) GDPR.

  • 6Sense (6Sense Insights, Inc.)
    6Sense is a web analysis service provided by 6Sense Insights, Inc. (“6Sense”). 6Sense is an Account Based Marketing platform that uses a predictive model to identify the right customers at the ideal time. It utilizes the Data collected to track and examine the use of this website, and design personalized approach.
    6Sense may use the Data collected on its own network.
    Personal Data processed: Tracker; Usage Data.
    Place of processing: United States – Privacy Policy – Opt Out.
  • ClearBit (API Hub, Inc.)
    Clearbit Reveal is a web analysis service provided by API Hub, Inc. (“Clearbit”). Clearbit utilizes the IP address collected to perform a reverse IP and then determines the companies of our visitors.
    Clearbit may use the Data collected on its own network.
    Personal Data processed: Tracker; Usage Data.
    Place of processing: Ireland – Privacy Policy – Opt Out.

 

User database management

This kind of service enables the Owner to create User profiles beginning with an email address, a personal name, or additional data the User supplies to this Application, and also to monitor User actions via analytics tools.

The legal basis for the processing of personal data of the User is Art. 6 (1) (a) GDPR – consent of the User.

  • Salesforce Sales Cloud (Salesforce.com, inc.)

Salesforce Sales Cloud is a User database management service provided by salesforce.com, inc.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

 

 

Remarketing and Behavioural-Targeting

This category of service enables this Application and its affiliates to notify, enhance, and deliver advertisements based on the User’s previous interactions with this Application.
This process is carried out by monitoring Usage Data and employing Trackers to gather details, which are subsequently shared with partners responsible for managing remarketing and behavioral advertising efforts.
Certain services provide a remarketing option that utilizes email address lists.
Besides any opt-out mechanisms offered by the services listed below, Users can also choose to opt out by visiting the Network Advertising Initiative’s opt-out webpage.

Users have the ability to review, modify, and control their preferences and settings at any time through the Consent Manager. Additionally, they can opt out of specific advertising functionalities via relevant device controls, such as mobile device advertising settings or general ad preferences.

The legal basis for the processing of personal data of the User is Art. 6 (1) (a) GDPR – consent of the User.

  • Google Ads Remarketing (Google Ireland Limited)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.

Users can opt out of Google’s use of cookies for ads personalization by visiting Google’s Ads Settings.

Personal Data processed: Tracker; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out.

 

 

Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion. This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data. The processing of personal data of the User only takes place after prior User’s consent according to Art. 6 (1) (a) GDPR.

  • Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed: Usage Data.

Place of processing: Ireland – Privacy Policy.

 

Advertising

This kind of service enables the use of User Data for promotional communication purposes. Such communications appear as banners and various advertisements within this Application, potentially tailored according to the User’s preferences. This does not imply that all Personal Data is utilized for this function. Details and terms of use are provided below.

Some of the services mentioned here may employ Trackers to recognize Users or may apply behavioral retargeting methods, meaning ads are shown based on the User’s interests and actions, including those identified beyond this Application. For further details, please review the privacy policies of the respective services.

The processing of personal data of the User only takes place after prior User’s consent according to Art. 6 (1) (a) GDPR.

In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

Users may check, change and manage their preferences and settings at any time with the Consent Manager. They may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

  • Google Ad Manager (Google Ireland Limited)

Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.
This service uses the “DoubleClick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

Personal Data processed: Tracker; Usage Data.

Place of processing: Ireland – Privacy Policy.

  • LinkedIn Ads (LinkedIn Ireland Unlimited Company)

LinkedIn Ads is an advertising service provided by LinkedIn Ireland Unlimited Company.

Personal Data processed: Tracker; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt out.

 

Connecting Data

This kind of service enables the Owner to link Data with external services mentioned in this privacy statement. Consequently, Data may be transmitted through these services, which could lead to the storage of such Data.

The processing of personal data of the User only takes place after prior User’s consent according to Art. 6 (1) (a) GDPR.

  • Zapier (Zapier, Inc.)

Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.

Personal Data processed: email address.

Place of processing: United States – Privacy Policy.

 

Platform Services and Hosting

These services are designed to support and operate essential elements of this Application, thereby enabling the delivery of this Application through a centralized platform. Such platforms offer the Owner a variety of functionalities – for example, data analysis, user sign-up, feedback, database administration, online sales, and payment handling – which involve the collection and processing of Personal Information.
Several of these services utilize servers located in multiple geographic locations, making it challenging to identify the precise place where the Personal Information is retained.

  • WordPress.com (Automattic Inc.)

WordPress.com is a platform provided by Automattic Inc. that allows the Owner to build, run and host this Application.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

The processing of personal data of the User only takes place after prior User’s consent according to Art. 6 (1) (a) GDPR.

Place of processing: United States – Privacy Policy.

 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Obtain their Information and have it sent to a different controller. Individuals have the entitlement to receive their Information in a well-organized, widely accepted, and machine-readable format and, where technically possible, to have it forwarded to another controller without obstacles. This right applies when the Information is processed automatically and the processing is based on the Individual’s consent, a contract involving the Individual, or pre-contractual duties related to it.
  • File a complaint. Individuals have the right to submit a grievance to their relevant data protection authority.

 

Details about the right to object to processing

When Personal Data is handled for public interest reasons, in the execution of an official power granted to the Owner, or to fulfill the legitimate interests claimed by the Owner, Users have the right to oppose such processing by presenting a reason connected to their specific circumstances to support their objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

 

Further information and contacts

Users may invoke their rights to correction or deletion, to restrict processing, to object to processing and to data portability at any time. Here Users will find the option to contact the Owner by email or letter or they can contact our Support. Users also have the right to contact the data protection supervisory authority for complaints.

 

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

 

Additional information about Data collection and processing

Legal action

The User’s Personal Information may be utilized by the Owner for lawful purposes in judicial proceedings or during the preliminary phases preceding potential legal claims resulting from misuse of this Application or its associated Services.
The User acknowledges that the Owner might be obligated to disclose personal information when requested by governmental authorities.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

 

Definitions and legal references

  • Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

  • Usage Data

Data gathered automatically via this Application (or through third-party services integrated within this Application) may include: IP addresses or domain names of devices used by the Users accessing this Application, URI (Uniform Resource Identifier) addresses, the timestamp of the request, the technique employed to send the request to the server, the size of the response file received, the numerical status code representing the server’s reply (such as success, error, etc.), the User’s country of origin, characteristics of the browser and operating system in use, various time metrics per visit (for example, duration spent on each page within the Application), navigation details inside the Application with particular focus on the order of pages viewed, as well as other information concerning the device’s operating system and/or the User’s IT setup.

  • User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

  • Data Subject

The natural person to whom the Personal Data refers

  • Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

  • This Application

The means by which the Personal Data of the User is collected and processed.

  • Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.

  • European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

  • Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

  • Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

  • Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Latest update: December 12, 2023

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